FAQ
Your most frequently asked questions:
Yes.
Caffè Chriss grew out of a true passion and is run as a business with close family ties and an artisan approach. This is reflected in the care we take and the quality we strive for.
We sell our products both locally and by shipping them to you.
Through our online shop, we want to make it easy for customers outside Italy and Austria to enjoy our coffee too.
Store it in a cool, dry place, away from light.
After opening, seal the packaging tightly or transfer the coffee to an airtight container. This helps preserve its aroma and freshness for as long as possible.
That depends on your taste.
The Gold Line is balanced and aromatic, the White Line is stronger and more intense, while the Cream Line is particularly harmonious, with delicate fruity notes.
If you love classic Italian espresso, you will find a blend to suit you in our range.
Our coffees are currently available in 500 g and 1 kg packs.
You can choose the size that suits your needs and consumption, whether for home, the office or hospitality.
No.
Our philosophy is deliberately artisanal and focused on quality. We choose careful production on a smaller scale, with a personal touch at every stage.
Caffè Chriss stands for authentic Italian espresso with a Mediterranean character.
Our blends are created using traditional recipes and roasted with great care to offer a balanced, consistent and high-quality flavour experience.
Caffè Chriss is roasted in Vibo Valentia, Calabria, Italy.
Our blends are crafted using artisan methods and a careful selection of high-quality Arabica and Robusta beans.
You will find the essential information directly on each product page.
Depending on the product, this may include details such as weight, origin, manufacturer, storage or technical specifications.
No. Alongside coffee, we may also offer coffee machines, accessories and other Italian products.
Shipping costs depend on the destination country, the total weight of the order and the current shipping rates of the shipping provider used. The exact shipping costs are shown at checkout before you complete your order.
Delivery usually takes:
- Austria: 2–5 working days
- Germany: 3–6 working days
- other EU countries: 3–7 working days
The delivery period begins once payment has been received.
Yes. As a consumer, you generally have the right to withdraw from the contract within 14 days without giving a reason.
Yes. The right of withdrawal does not apply to sealed food products if their seal has been removed after delivery.
If the withdrawal is valid, payments already made will be refunded without delay and no later than within 14 days.
